This page was exported from Actual Test Materials [ http://blog.actualtests4sure.com ] Export date:Fri Nov 15 20:31:51 2024 / +0000 GMT ___________________________________________________ Title: View All ITIL-4-DITS Actual Exam Questions, Answers and Explanations for Free [Q17-Q40] --------------------------------------------------- View All ITIL-4-DITS Actual Exam Questions, Answers and Explanations for Free ITIL-4-DITS Exam Free Practice Test with100% Accurate Answers Q17. An organization strategy requires them to continually maintain market relevance.Which approach is the MOST relevant to achieve this objective?  Customer 360  Digital transformation  Employee 360  PESTLE analysis Q18. Which type of risk is MOST LIKELY to be identified by modeling and test reviews?  Dis risk  Engagement risk  Cyber security risk  innovation risk Q19. An organization has started a digital transformation programme, and wants to create a culture of innovation.This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.Which approach is the CIO using to support the programme?  Encouraging digital technology opportunities  Establishing a mantel intelligence culture  Giving employees time for training and development  Working with workflow and talent management Q20. Which statement about metrics is CORRECT?  Leading metrics ate difficult to measure, but easy to Influence  Lagging metrics are easy to measure and to influence  Legging metrics report what has been achieved  Lagging metrics predict what a is likely to happen in the future Q21. Which is an example of industry disruption?  A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets  An organization transitioned a large number of its services to a cloud provider to remain competitive In their market  A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader  A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers Q22. An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.What should the insurance company consider NEXT to help resolve the situation?  Market relevance  Omnichannel delivery  Customer analytics  Customer feedback Q23. An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.Which question BEST supports this objective?  How can we reduce costs?  How can we improve operational efficiencies?  How do we get to where we want to be?  What markets do we serve? Q24. An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.Which is the BEST approach to pricing and charging for the services in the new market?  Adopt a short-term Increase in the pricing and margins  Adjust competitive prices for the market and competition  Ensure service costs are clear to the consumers to help regulate prices  Establish long-term contracts with fixed prices to help secure future Income Q25. An organization is aiming to use an innovative social media platform to improve engagement with young consumers.What should the organization’s strategy focus on?  Ecosystem disruption supported by operational excellence  Market relevance supported by ecosystem disruption  Customer and market relevance supported by operational excellence  Operational excellence supported by customer and market relevance Q26. Which is the BEST description of the relationship between organization’s products, services, and resources?  An organization’s services ate based on the organization’s products  An organization’s products are required for the execution of an activity  An organization’s resources are combinations of the organization’s products  An organization’s resources are combinations of the organization’s services Q27. Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?  Digital strategy  Digital technology  Digital transformation  Digital business Q28. Which is NOT an essential consideration when developing a digital strategy?  Understanding which systems will form die digital technology programme  Understanding emerging technologies Hal could affect the organization  Understanding how to identify potential opportunities  Understanding the risks involved with digital opportunities  Loading … ITIL-4-DITS dumps Free Test Engine Verified By It Certified Experts: https://www.actualtests4sure.com/ITIL-4-DITS-test-questions.html --------------------------------------------------- Images: https://blog.actualtests4sure.com/wp-content/plugins/watu/loading.gif https://blog.actualtests4sure.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2022-11-29 09:45:52 Post date GMT: 2022-11-29 09:45:52 Post modified date: 2022-11-29 09:45:52 Post modified date GMT: 2022-11-29 09:45:52