This page was exported from Actual Test Materials [ http://blog.actualtests4sure.com ] Export date:Fri Nov 15 21:43:34 2024 / +0000 GMT ___________________________________________________ Title: [Dec-2022] Use Real GCP-GC-IMP Dumps Free Sample Questions and Practice Test Engine [Q13-Q36] --------------------------------------------------- [Dec-2022] Use Real GCP-GC-IMP Dumps Free Sample Questions and Practice Test Engine Pass Genesys GCP-GC-IMP exam - questions - convert Tets Engine to PDF QUESTION 13What type of trunk would you configure to connect to AudioCodes phones?  WebRTC phone trunk  Phone trunk  External trunk  Network interface trunk QUESTION 14What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?  Managed IP Phones  IP Phone Templates  Base Settings  Default Station configuration QUESTION 15You can select multiple files to upload into a workspace in the Documents feature.  True  False QUESTION 16What type of trunk would you configure to connect to AudioCodes phones?  WebRTC phone trunk  Phone trunk  External trunk  Network interface trunk QUESTION 17How many categories of routing are there in a Call Route under the Call Routing page?  5  2  3  4 QUESTION 18You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?  Workspaces  People  Queues  Groups QUESTION 19Which architectural approach is used to develop a single application as a suite of small services?  Monolithic Architecture  Microservices Architecture  Genesys Cloud Salesforce Architecture  Single Core Architecture QUESTION 20What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?  Supervisor  admin  employee  User QUESTION 21What are the ways that you can place a call through Genesys Cloud? (Choose two.)  Use the built-in Dialpad.  Use the Make Call button.  Use the Call History.  Use the .NET Client. QUESTION 22Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?  Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.  The education information can be verified against the human resources database.  The profile information can be used to keep LinkedIn information updated.  When employees have free time, they can review biographies of their peers. ExplanationProfiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information.QUESTION 23What type of trunk would you create to connect to an AudioCodes Mediant gateway?  External trunk  Network interface trunk  WebRTC phone trunk  SIP phone trunk QUESTION 24When you configure to place a call outside the contact center, is it possible for you to assign a default country code?  Yes  No QUESTION 25Which of the following statements are true? (Choose two.)  You can view both protocol and media capture logs.  You cannot view either type of log file.  You can view protocol capture logs but not media capture logs.  Media capture logs can be read only with the support of customer care. QUESTION 26All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .  Create a Site  Assign the Edge to a Site  Configure a trunk  Create an Edge Group  Associate the network interface  Authenticate the Edge  Configure the Edge Connectors QUESTION 27Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?  Public Interface Services  Core Services  Communication Services  Application Services QUESTION 28You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone’s settings in Genesys Cloud to a physical phone?  The phone model  The Base Settings  The phone name  The Hardware ID (MAC address) QUESTION 29What additional functionality does Communicate brings to Genesys Cloud?  Knowledge base features, such as FAQs and Communities.  Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.  Call center features such as ACD and scripting.  Directory capabilities, such as advanced search, profiles, and keyword searching. QUESTION 30If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?  In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.  In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.  In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section  In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group. QUESTION 31Calling Name and Address can be overridden.  True  False QUESTION 32Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)  You must know what groups to create for the new location.  You must have images of all the users located at the new location.  You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.  You must have the basic profile data for the users at the new location.  You must have Admin rights for Genesys Cloud QUESTION 33What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)  Blackberry OS  IOS  Windows 10 mobile  EOS  Android QUESTION 34Where can you find people in your organization and add external contacts to the organization?  Documents  Activity  Directory  Location QUESTION 35How many categories of routing are there in a Call Route under the Call Routing page?  5  4  3  2 QUESTION 36How many types of Genesys Cloud Contact Center Licenses are available?  5  2  3  4  Loading … Pass Your GCP-GC-IMP Exam Easily - Real GCP-GC-IMP Practice Dump Updated Dec 11, 2022: https://www.actualtests4sure.com/GCP-GC-IMP-test-questions.html --------------------------------------------------- Images: https://blog.actualtests4sure.com/wp-content/plugins/watu/loading.gif https://blog.actualtests4sure.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2022-12-11 10:55:10 Post date GMT: 2022-12-11 10:55:10 Post modified date: 2022-12-11 10:55:10 Post modified date GMT: 2022-12-11 10:55:10