Q13. The human resources (HR) team needs a centralized place to share key documents with the entire organization while protecting confidential documents and mitigating the risk of losing documents when someone leaves. These documents must be editable by the HR team members. What is the best way to set this up?

Q14. A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?

Q15. You received this email from the head of marketing:
Hello Workspace Admin:
Next week, a new consultant will be starting on the “massive marketing mailing” project. We want to ensure that they can view contact details of the rest of the marketing team, but they should not have access to view contact details of anyone else here at our company. Is this something that you can help with?
What are two of the steps you need to perform to fulfill this request?
Choose 2 answers

Q16. Your organization is about to expand by acquiring two companies, both of which are using Google Workspace. The CISO has mandated that strict ‘No external content sharing’ policies must be in place and followed. How should you securely configure sharing policies to satisfy both the CISO’s mandate while allowing external sharing with the newly acquired companies?

Q17. Your organization has noticed several incidents of accidental oversharing inside the organization. Specifically, several users have shared sensitive Google Drive items with the entire organization by clicking ‘anyone in this group with this link can view’. You have been asked by senior management to help users share more appropriately and also to prevent accidental oversharing to the entire organization. How would you best accomplish this?

Q18. A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?

Q19. A user reached out to the IT department about a Google Group that they own: [email protected]. The group is receiving mail, and each message is also delivered directly to the user’s Gmail inbox. The user wants to be able to reply to messages directly from Gmail and have them sent on behalf of the group, not their individual account. Currently, their replies come from their individual account. What would you instruct the user to do?

Q20. Your organization has decided to enforce 2-Step Verification for a subset of users. Some of these users are now locked out of their accounts because they did not set up 2-Step Verification by the enforcement date. What corrective action should you take to allow the users to sign in again?

Q21. Your organization has just appointed a new CISO. They have signed up to receive admin alerts and just received an alert for a suspicious login attempt. They are trying to determine how frequently suspicious login attempts occur within the organization. The CISO has asked you to provide details for each user account that has had a suspicious login attempt in the past year and the number of times it occurred for each account.
What action should you take to meet these requirements?

Q22. You have configured your Google Workspace account on the scheduled release track to provide additional time to prepare for new product releases and determine how they will impact your users. There are some new features on the latest roadmap that your director needs you to test as soon as they become generally available without changing the release track for the entire organization.
What should you do?

Q23. Your company uses a whitelisting approach to manage third-party apps and add-ons. The Senior VP of Sales
& Marketing has urgently requested access to a new Marketplace app that has not previously been vetted. The company’s Information Security policy empowers you, as a Google Workspace admin, to grant provisional access immediately if all of the following conditions are met:
Access to the app is restricted to specific individuals by request only.
The app does not have the ability to read or manage emails.
Immediate notice is given to the Infosec team, followed by the submission of a security risk analysis report within 14 days.
Which actions should you take first to ensure that you are compliant with Infosec policy?

Q24. After a recent transition to Google Workspace, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff.
What should you do?

Q25. Your client is a multinational company with a single email domain. The client has compliance requirements and policies that vary by country. You need to configure the environment so that each country has their own administrator and no administrator can manage another country.
What should you do?

Q26. You are a Workspace Administrator with a mix of Business Starter and Standard Licenses for your users. A Business Starter User in your domain mentions that they are running out of Drive Storage Quot a. Without deleting data from Drive, what two actions can you take to alleviate the quota concerns for this user? (Choose two.)

Q27. Your company recently migrated to Google Workspace and wants to deploy a commonly used third-party app to all of finance. Your OU structure in Google Workspace is broken down by department. You need to ensure that the correct users get this app.
What should you do?

Q28. Your-company.com recently started using Google Workspace. The CIO is happy with the deployment, but received notifications that some employees have issues with consumer Google accounts (conflict accounts). You want to put a plan in place to address this concern.
What should you do?