Q44. Which of the following is a primary activity in the value chain?

Q45. A software house is developing a software package specifically for hotel management. A business analyst has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?

Q46. It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?

Q47. Which of the following represents the total cash flows of an investment, over a period of time, adjusted to reflect the time value of money?

Q48. One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?

Q49. What is the first stage of the waterfall systems development lifecycle?

Q50. Which stage of the requirements engineering process precedes requirements validation?

Q51. A business analyst wishes to show that a company wants to store information about different types of product.
Some attributes are common to every product (for example; product name) but other attributes only apply to certain product types. For example, product material only applies to accessory products. Which of the following constructs could the business analyst use to represent this on a class model?

Q52. On a class diagram, what do the multiplicities represent?

Q53. Business rules define how actions are to be performed. Under which of the following headings are business rules considered?

Q54. Which of the following only includes explicit corporate knowledge?

Q55. Description, impact assessment, probability and countermeasures are usually recorded for which of the following?

Q56. Which of the following are steps in the Isaksen and Treffinger’s creative problem solving model?
a. Mess Finding.
b. Data Modelling.
c. Process Finding.
d. Problem Finding.
e. Solution Finding.

Q57. The required competencies of a business analyst are classified into three categories. Which of the following is one of these three categories?

Q58. Business analysis bridges the gap between which two disciplines?

Q59. An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?

Q60. What is the business analyst doing when he or she compares the BAM with the current business situation?

Q61. The change curve shows the range of emotions experienced by people when facing change. One of the axes on the graph is Time; what is the other axis?

Q62. Which stage of the Requirements Engineering process is concerned with tracking requirements from inception to implementation?

Q63. When are workshops especially valuable?

Q64. The following is a list of statements concerning investigation techniques.
a. Questionnaires are an effective way of developing rapport with the business users.
b. Workshops are an effective way of obtaining user buy-in and acceptance.
c. Protocol analysis involves following a user for a period to find out what they do.
d. Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?

Q65. Which of the following is considered by the Boston Box?

Q66. An entity type is a template for its entity occurrences. Which of the following is a template for objects?

Q67. In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?