Q11. A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?

Q12. Which method can be used to add new users to a Server Edition in Select mode?

Q13. Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail?
(Select two.)

Q14. Which of the following is the correct method to find the IP address of an IP extension in the IP Office?

Q15. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

Q16. A customer with Server Edition has the capacity to register five consoles simultaneously, and wants to increase it to seven.
Which action is needed to complete this increase?

Q17. A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?

Q18. You have just plugged in a new IP500 V2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit.
Why are two ports in one of the modules green?

Q19. A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?

Q20. A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?

Q21. When you first power on the IP Office, there are two default incoming call routes; one is to route all voice calls to the Hunt Group main, which contains the first 10 extensions, and the other is for data calls.
Where do the data calls go by default?

Q22. Which tool can be used after the ignition process to help configure the System, Users, Group and Lines, in a step by step manner, for both IP500 V2 and Server Edition?

Q23. Where can password policies and password complexity requirements be configured for Users?

Q24. Which configuration area must be configured for the Hot Desking user?

Q25. Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features?
(Choose two.)

Q26. A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller’s phone number is listed in their records. Which voicemail action type must be configured to achieve this?

Q27. Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.
Based on the information in the exhibit, what is causing the problem?

Q28. A Server Edition customer has a capacity of registering five consoles simultaneously and wants to increase it to seven. What action should be taken to achieve this?

Q29. What is used to send out alarm notifications to you?