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WGU Managing-Human-Capital Exam Syllabus Topics:

Topic Details
Topic 1
  • Employee Motivation and Development: This section of the exam measures skills of Organizational Development Specialists and covers strategies to motivate and develop employees for optimal performance. Learners study approaches for understanding employee motivation factors and creating development opportunities. The material focuses on techniques managers use to enhance employee skills, encourage professional growth, and build a motivated workforce that contributes to organizational success.
Topic 2
  • Managing Human Capital: Managing Human Capital focuses on strategies and tools that managers use to maximize employee contribution and create organizational excellence. You will learn talent management strategies to motivate and develop employees as well as best practices to manage performance for added value.
Topic 3
  • Maximizing Employee Contribution: This section of the exam measures skills of Business Managers and covers strategies to maximize employee contribution to organizational excellence. Learners investigate methods for leveraging employee strengths and capabilities to achieve business objectives. The material focuses on how managers can create environments where employees are empowered to contribute their best work and how individual contributions integrate to create overall organizational excellence.
Topic 4
  • Talent Management Strategies: This section of the exam measures skills of Human Resource Managers and covers talent management strategies to motivate and develop employees. Learners explore methods for attracting, developing, and retaining talent within organizations. The content addresses how managers can implement effective talent management programs that align employee capabilities with organizational goals and foster employee engagement and productivity.
Topic 5
  • Performance Management Best Practices: This section of the exam measures skills of Human Resource Managers and covers best practices to manage performance for added value. Learners examine systems and processes for measuring, evaluating, and improving employee performance. The content addresses how managers can establish clear performance expectations, provide effective feedback, conduct performance reviews, and implement improvement plans that drive individual and organizational results.

 

NEW QUESTION 16
Which characteristic of an organization shows strong employee engagement?

 
 
 
 

NEW QUESTION 17
What is the primary purpose of progressive discipline?

 
 
 
 

NEW QUESTION 18
What is a cost associated with avoidable voluntary turnover?

 
 
 
 

NEW QUESTION 19
Why is human resource planning an important human resource management activity?

 
 
 
 

NEW QUESTION 20
How can job design benefit an organization?

 
 
 
 

NEW QUESTION 21
A manager gives an employee a verbal warning for being tardy. The employee arrives late to work one more time the following week.
What is the next step if the manager is using progressive discipline?

 
 
 
 

NEW QUESTION 22
Which act establishes a national minimum wage, overtime rules, recordkeeping requirements, and youth employment standards?

 
 
 
 

NEW QUESTION 23
What is a retention strategy for reducing voluntary turnover?

 
 
 
 

NEW QUESTION 24
What is the difference between sourcing and recruiting?

 
 
 
 

NEW QUESTION 25
What makes an organization a closed union shop?

 
 
 
 

NEW QUESTION 26
What is a characteristic of psychological contracts in the workplace?

 
 
 
 

NEW QUESTION 27
Which step could a company take to prevent workplace violence?

 
 
 
 

NEW QUESTION 28
How is understanding a trainee’s learning style important to training effectiveness?

 
 
 
 

NEW QUESTION 29
What explains how (or the sequence of steps) to apply company guidelines to accomplish a task?

 
 
 
 

NEW QUESTION 30
How can job design benefit an organization?

 
 
 
 

NEW QUESTION 31
Which act establishes a national minimum wage, overtime rules, recordkeeping requirements, and youth employment standards?

 
 
 
 

NEW QUESTION 32
A hiring manager researched a job applicant s social media history and discovered a post from the applicant about a family member being diagnosed with Parkinson disease. The hiring manager decided not to hire the applicant based on this discovery.
Which law did the hiring manager violate?

 
 
 
 

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