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(Jul-2022) Get professional help from our MS-220 Dumps PDF

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Microsoft MS-220 Exam Syllabus Topics:

Topic Details
Topic 1
  • Identify mobile device access states and what the states indicate
  • Troubleshoot Exchange Online mail flow issues
Topic 2
  • Troubleshoot messages that are categorized as false positive or false negative
  • Determine whether the sender SPF DMARC and DKIM records are valid
Topic 3
  • Determine which rules are triggered when an email arrives at a user’s inbox
  • Troubleshoot DNS-related mail flow issues
Topic 4
  • Troubleshoot revocation issues for encrypted emails
  • Outlook client cannot connect to Exchange Online mailbox
Topic 5
  • Determine whether a transport rule or conditional routing rule is affecting mail flow
  • Troubleshoot free
  • busy issues for hybrid deployments
Topic 6
  • Troubleshoot permissions issues related to calendar sharing
  • Determine why content for a published calendar is not up to date
Topic 7
  • Troubleshoot domain setup and configuration issues
  • Troubleshoot issues where mail destined for one tenant is incorrectly routed to another tenant
Topic 8
  • Troubleshoot issues reported by Microsoft Defender for Office 365
  • Troubleshoot issues creating and applying retention policies
Topic 9
  • Review and interpret ActiveSync logs to troubleshoot Outlook Sync EAS connection issues
  • Review mobile devices statistics to confirm the reason for a block
Topic 10
  • Troubleshoot Exchange Online configuration issues
  • read and analyze SMTP protocol logs for hybrid deployments and third-party systems
Topic 11
  • Interpret and troubleshoot validation errors encountered during object provisioning
  • Troubleshoot issues publishing and accessing calendars shared with external users
Topic 12
  • Troubleshoot Outlook continuously asking for Exchange Online password
  • Troubleshoot issues synchronizing remote recipient attributes with Exchange Online
Topic 13
  • Troubleshoot bulk actions including email creation, moves, modifications, and deletion
  • Determine when to restore or recover an inactive mailbox
Topic 14
  • Review and interpret Messaging Records Management (MRM) mailbox diagnostics logs
  • Review the Allow Blocked Quarantine (ABQ) list to identify blocked or quarantined devices

 

NO.13 A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).
A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.
You need to resolve the issue.
What should you do?

 
 
 
 

NO.14 A company uses a Microsoft Exchange Server 2019 hybrid environment.
You observe that emails sent from the on-premises users are being journaled. However, the emails from users in Exchange Online are not being joumaled.
You need to resolve the issue. You open the Classic Exchange admin center.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NO.15 You need to resolve the issue reported by the Fabrikam, Inc. users.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

NO.16 A company uses Exchange Online.
A user receives a non-delivery report when sending emails to external recipients. You perform a message trace and discover that emails are not being sent from the Exchange environment.
You need to identify the component that is causing the issue.
Which component is causing the issue?

 
 
 
 

NO.17 A company uses Exchange Online.
A user reports that an email from a specific sender is quarantined.
You need to review the quarantine details.
Which four actions should you perform in sequence? To answer, move the correct order.

NO.18 A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Add the sender’s email address to the recipient’s allowed list Does the solution meet the goal?

 
 

NO.19 A company uses Exchange Online.
You observe validation errors for objects provisioned in the Microsoft 365 Admin portal. The objects include users, groups, and contacts.
You need to retrieve the validation errors for the object types.
Which cmdlets should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

NO.20 A company uses Exchange Online. The company creates dynamic distribution groups for managers of each department.
A manager reports that some of the users in their department are not receiving emails when sending messages to a dynamic distribution group named Group1.
You need to provide a membership list of Group1 to the manager.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

NO.21 You need to resolve the issue reported by the marketing manager.
Which two roles can you assign? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

 
 
 
 

NO.22 A company uses Exchange Online.
Users report issues synchronizing their mobile devices with Exchange.
You need to troubleshoot the issue.
Which cmdlet should you run?

 
 
 
 

NO.23 A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?

 
 
 
 

NO.24 A company has a Microsoft Exchange Server 2019 hybrid environment. The Exchange server is configured to use TLS encryption for SMTP.
The TLS encryption certificate expires.
You need to install a new certificate for SMTP on the server.
Which three cmdlets should you use? To answer, move the cmdlets from the list of cmdlets to the answer area and arrange them in the correct order.

NO.25 A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Remove the recipient’s domain from the domain block list in the anti-spam policy.
Does the solution meet the goal?

 
 

NO.26 A company named Contoso, Ltd. uses Exchange Online. A company named Fabrikam, Inc. uses a Microsoft Exchange Server 2019 hybrid environment.
A mailbox at Contoso is deleted because the Azure Active Directory (Azure AD) user account associated with the mailbox is soft-deleted from Azure AD. A mailbox at Fabrikam is soft-deleted in Exchange Online and the Azure AD user account associated with the mailbox is hard-deleted from Azure AD.
You need to restore the mailboxes for each company. If possible, you must associate the restored mailbox with the original Azure AD user account.
Which cmdlets should you run? To answer, drag the appropriate cmdlets to the correct companies. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

NO.27 A company uses Exchange Online. The company configures the following retention tags:
* Inbox: Delete in 365 days.
* Deleted Items: Delete in 30 days.
A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire?

 
 
 
 

NO.28 You need to configure email for Trey Research.
What should you configure? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.

NO.29 You need to resolve the issue reported by the marketing manager.
Which two roles can you assign? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

 
 
 
 

NO.30 A company uses Exchange Online.
You observe that emails are being automatically forwarded to external recipients using inbox rules and SMTP forwarding. You need to create a report that lists forwarded emails. What should you use?

 
 
 
 

NO.31 You need to resolve the audit log issue for executive mailboxes. Which license should you assign?

 
 
 
 

NO.32 A company has a Microsoft Exchange Server 2019 hybrid environment. The administrator renews the SMTP certificate on the Exchange Server after the certificate expires.
On-premises users report they are unable to receive emails from Exchange Online users.
You need to resolve the issue.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


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