QUESTION 50
Of the following Strategy Design Research Methods, which one is the appropiate one for this stage:
Exploration/Refining an Idea

QUESTION 51
Can Process Builder… Post To Chatter?

QUESTION 52
While using Salesforce to Salesforce what is the smallest level of granularity that records can be shared?

QUESTION 53
Which of the following is NOT an app development Model supported by Salesforce?

QUESTION 54
Which of the following are common Environmental, Societal and Governance, also known as ESG, metrics?

QUESTION 55
Why is Storytelling fundamental to convey a Strategic Vision?

QUESTION 56
When the customer is using the web which feature allows users to generate cases directly from the web?

QUESTION 57
Of the following Strategy Design Research Methods, which one is the appropiate one for this stage:
Exploration/Refining an Idea

QUESTION 58
Following Salesforce’s best practices for A/B UX Testing, should a version of the A/B test be the control version? That is, the website, app or page as it is, without adding any changes?

QUESTION 59
Scheduled actions in the process builder execute using:

QUESTION 60
Which two Call Center KPIs are dramatically improved by Salesforce CTI integration?

QUESTION 61
If multiple immediate workfow actions are defined, can SF determine which one would fire first?

QUESTION 62
Interviews should be used for the Discovery/Understanding phase fo the Strategy Design Research.

QUESTION 63
Which of the Report tools will a User have to use if the Report should show only Closed Lost opportunities for “active” products from this financial year.

QUESTION 64
Based on the Jobs to be Done framework, why must Jobs be defined on a conversation with the client?

QUESTION 65
Narrowing the scope allows for wide exploration, as no further distractions are allowed to interfere with the project.

QUESTION 66
Analogous Research should be used for the Exploration phase fo the Strategy Design Research.

QUESTION 67
Should ethic standards be baked into the process of developing tools and solutions instead of it being at the end process as a sort of moral checklist?

QUESTION 68
Prototypes should be used to confirm the usability of a given design.

QUESTION 69
One of the most fundamental aspects of Idea Synthesis is to bring simmilar ideas together and form concepts out of them.

QUESTION 70
Can actions be immediate and scheduled in Process Builder?

QUESTION 71
Can a Delegated Approver reassign approval requests?

QUESTION 72
Considering the Jobs To Be Done Framework, why does a customer buy a hammer?

QUESTION 73
What is a group that should NOT be included in the process of brainstorming and Idea Generation?