Download the Latest 220-1202 Dumps – 2026 220-1202 Exam Questions [Q44-Q65]

NO.44 A technician is setting up a surveillance system for a customer. The customer wants access to the system’s web interface on the LAN via the system’s IP address. Which of the following should the technician use to prevent external log-in attempts from the internet?

Port mapping

Subnetting

Static IP

Content filtering

NO.45 The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?

Run data recovery tools on the disk

Partition the disk using the GPT format

Check boot options

Switch from UEFI to BIOS

NO.46 Which of the following describes an attack in which an attacker sets up a rogue AP that tricks users into connecting to the rogue AP instead of the legitimate network?

Stalkerware

Evil twin

Tailgating

Shoulder surfing

NO.47 A help desk technician recently installed an SSH client on a workstation in order to access remote servers.
What does this enable?

To utilize an SSO connection

To securely establish a console session

To encrypt and decrypt protected messages

To facilitate device log reviews

NO.48 A user cannot upload files to corporate servers from their mobile device when outside the office, but uploads work fine in-office. What should a technician do to determine the root cause?

Check the data usage limit

Enable airplane mode

Verify the last device reboot

Enable Bluetooth connectivity

NO.49 A technician uses AI to draft a proposal about the benefits of new software. When reading the draft, the technician notices that the draft contains factually incorrect information. Which of the following best describes this scenario?

Data privacy

Hallucinations

Appropriate use

Plagiarism

NO.50 A user’s computer is running slowly. Web pages take several seconds to open, and applications are slow to respond. A technician opens the Windows Task Manager and sees the following:
Disk: 2%
Network: 12%
GPU: 15%
CPU: 70%
Memory: 97%
Which of the following would a technician most likely do to resolve the issue?

Clear browser cached data

Upgrade the network connection

Close unnecessary programs

Delete temporary files

NO.51 A help desk technician is setting up speech recognition on a Windows system. Which of the following settings should the technician use?

Time and Language

Personalization

System

Ease of Access

NO.52 Multiple users clicked a phishing link from a compromised email account. The security team isolates and removes the threat. Then, the management team provides security awareness training to the company. What step is this?

Provide user education.

Compile lessons learned.

Update the antivirus software.

Perform additional scans.

NO.53 Which of the following filesystem types does the Linux OS use?

exFAT

APFS

ext4

NTFS

NO.54 A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software in order to remove a detected threat. The user has been clicking the “X” button but the window keeps reappearing. The pop-up includes an “OK” button to install the update. What should the user do next?

Click the “OK” button to install the update

Reinstall the Windows Operating System

Run System File Checker

Verify the current status and settings of protection measures

NO.55 A Microsoft OS laptop user frequently forgets their password. Which alternative login method should a technician enable?

Single sign-on

Windows Hello

BitLocker

User Account Control

NO.56 Which of the following malware types typically has very high computing resource usage?

Rootkit

Cryptominer

Boot sector virus

Trojan

NO.57 MFA for a custom web application on a user’s smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

Verify the date and time settings

Apply mobile OS patches

Uninstall and reinstall the application

Escalate to the website developer

NO.58 A user reports that the time on their computer does not match the time on their VoIP phone. What should a technician do?

Confirm the user is logging in to the domain.

Manually set the time on the phone to match the computer.

Download and install the latest BIOS update.

Configure access to an available NTP server.

NO.59 A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following command-line tools is the best to troubleshoot the issue?

ipconfig

nslookup

netstat

curl

Comprehensive and Detailed Explanation From Exact Extract:
The scenario involves an application that should retrieve data from a local database server but is failing to do so. This likely indicates a problem in communication between the application and the database server (such as a network issue, port misconfiguration, or service unavailability). The correct troubleshooting approach involves testing the network/service connectivity between the client and the database.
Let’s examine the options:
A). ipconfig:This command displays IP configuration details for Windows systems, such as IP address, subnet mask, and default gateway. While useful for diagnosing general network issues, it does not test service connectivity or the availability of a specific application port/service.
B). nslookup:Used to query DNS servers to resolve domain names to IP addresses. However, since the question references a local server (likely accessed via IP or static hostname), DNS is probably not involved.
Also, it does not test application/service availability.
C). netstat:Displays active TCP connections, listening ports, and routing tables. It helps determine whether the local system is listening for or maintaining any network connections, but it does not initiate a connection to test availability. It’s diagnostic but not interactive for service testing.
D). curl:This is the most appropriate tool for this scenario. curl is used to test connectivity to services over protocols like HTTP, HTTPS, FTP, and more. If the application retrieves data via a web interface or API (common in database-driven applications), curl can be used to test if the application can successfully reach and retrieve data from the server. It provides immediate, testable feedback on whether the server and service are available and responsive.
Example usage:
curlhttp://localhost:8080/api/data
This command would test whether a local server’s application programming interface (API) is available and responding on port 8080.
CompTIA A+ 220-1102 Reference Points:
Objective 2.4: Given a scenario, use appropriate tools to troubleshoot and support Windows OS issues.
Objective 3.3: Use appropriate tools to troubleshoot and resolve issues.
The CompTIA A+ Core 2 study guide references curl as a useful command-line utility for testing connectivity and troubleshooting application access to services.

NO.60 An employee is trying to connect their company laptop to airport Wi-Fi. A pop-up with the airport logo appeared and was closed quickly. The internet does not work. What should a help desk technician suggest?

Look for a wall socket with RJ45 and try to connect

Contact the airport IT department

Tell the employee that company policy prohibits connection to public Wi-Fi

Reconnect to the network and read the pop-up carefully

NO.61 A technician is preparing to replace the batteries in a rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs to remove the battery modules from the bottom of the rack. Which of the following steps should the technician take?

Ensure the fire suppression system is ready to be activated.

Use appropriate lifting techniques and guidelines.

Place the removed batteries in an antistatic bag.

Wear a face mask to filter out any harmful fumes.

NO.62 A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?

Administrative Tools

Windows Defender Firewall

Internet Options

Ease of Access

NO.63 A user wants to use a USB to move a 4.57GB .pst file from one Windows computer to another. Which of the following filesystems should the USB be formatted with?

ext4

NTFS

FAT32

APFS

NO.64 A user’s computer is running slowly. Task Manager shows:
Disk: 2%
Network: 12%
GPU: 15%
CPU: 70%
Memory: 97%
Which of the following would a technician most likely do to resolve the issue?

Clear browser cached data

Upgrade the network connection

Close unnecessary programs

Delete temporary files

NO.65 Performance on a user’s smartphone is degrading. Applications take a long time to start, and switching between apps is slow. Which of the following diagnostic steps should a mobile technician take first?

Restore the phone to factory settings

Restart the phone

Check the phone’s battery state

Uninstall unneeded applications