Free Nov-2023 UPDATED Salesforce User-Experience-Designer Certification Exam Dumps is Online [Q39-Q53]

QUESTION 39
A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?

Salesforce Declarative Design

Digital Declarative Design

Human-Centered Design

User Interface Design

QUESTION 40
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers

Einstain Bots

Automated Invitations

MyTrailhead

Salesforce Connect

QUESTION 41
A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?

Specify prompt scheduling

Customize prompt theme

Set prompt permissions

Configure minimum three steps

QUESTION 42
Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users Both a customer community and a service console win be created.
Which tool should a UX Designer use to document user goals, common tasks, and pain points?

Storyboards

Wireframes

User Personas

User Journeys

QUESTION 43
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?

Einstein Next Best Action

Lightning Toggle

Accordion

Highlights Panel

QUESTION 44
A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should be made when planning for the site

Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted

Country flags used as links to adjust languages provide an ideal way to switch between locals or languages for users

colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users

colors may have different cultural meanings in different countries, changing the intent of UI elements

QUESTION 45
A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers

Tabs within the apps’s navigation bar

Relationship between standard objects

Page layouts of the records

Details to be shown in the records highlights panels

Opportunity lead scoring

QUESTION 46
What are Salesforce core design principles when making design decisions?

Emphasis, Alignment. Consistency, Beauty

Clarity, Efficiency, Consistency, Beauty

Emphasis, Efficiency, Repetition, Proportion

Clarity, Efficiency, Balance, Proportion

QUESTION 47
Which visual design elements should be used in corporate style and branding guidelines?

Typography. Color, Imagery

A/B Testing, Heuristics, Dairy Studies

Sketching, Wireframes, Storyboards

User Stories, Scenario, UX Reviews

QUESTION 48
Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes.
In which order should CK’s UX Designer undertake the steps of this process to achieve maximum impact?

Ideation > Iteration > Prototyping > Implementation > User Feedback > Observation

Observation > Ideation > Prototyping > User Feedback > Iteration > implementation

Prototyping > Iteration > Observation > Ideation > Implementation > User Feedback

Implementation> Observation > User Feedback > Prototyping > Ideation > Iteration

QUESTION 49
How would a UX Designer Differentiate between voice and tone?

Voice reflects the expression and tone is the way one designs.

Voice reflects the character and tone is one’s strength.

Voice reflects the frequency and tone is one’s pitch.

Voice reflects the personality and tone is the way one speaks.

QUESTION 50
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?

Permission Set.

Object Permissions.

Custom Lightning Component.

Field-level security

QUESTION 51
Cloud Kicks wants to represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

Scoped Tabs

Activity Timeline

Progress indicator

Path

QUESTION 52
Which criteria should the designer consider when selecting users for testing?

Traits dissimilar to customer personas

Traits similar to friends and family

Traits similar to customer personas

traits of the most common demographic and ability

QUESTION 53
Cloud Kicks wants to modify one of its custom Lightning Web Components so that its administrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?

Styling hooks

CSS loaded as a static resource

App Builder styling property

SLDS utility classes