NO.194 Which three features are supported in delegated administration?

NO.195 What should an administrator consider when setting up salesforce entitlements? choose 2

NO.196 AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?

NO.197 A user is trying to access content in a library but is receiving an insufficient privileges message. How should the administrator troubleshoot this issue? Choose 2 answers

NO.198 Universal Containers wants to allow community visitors to submit support cases without logging into the community.
Which two features are required to implement this request?
Choose 2 answers

NO.199 When using Customizable Forecasts, which forecast category is not included in the forecast? * (1 Point)

NO.200 What are types of tagging available in Library / Workspace / Content ? Choose 3

NO.201 Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint. What type of relationship can be used to accomplish this?

NO.202 The sales manager at Universal Containers would like a dashboard to view each of the sales representative’s opportunities, accounts, and related cases.
What is a recommended solution?

NO.203 What can a Sales Representative see once he clicks on the Forecast (Collaborative) tab? Select 4

NO.204 The sales manager at Universal Containers wants to see all opportunities that do not have any activities.
Which report type could be used to meet this requirement? Choose two answers. * (1 Point)

NO.205 Milestone actions determine what happens during a case support process and can trigger what type of workflow actions?
Select 3

NO.206 A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks?

NO.207 What things should be specified by the admin to deploy changes from Sandbox to Production org using Force.com IDE? Choose 3

NO.208 SFB Industries are offering standard lower prices to some of their key accounts. How can this be reflected within Products/Price books?

NO.209 Users report that the Industry picklist field is no longer visible on account records.
Which tool can an administrator use to troubleshoot this issue?

NO.210 If using the Salesforce Data Loader, you need to use your username, password and:
Select one:

NO.211 Dylan has submitted a vacation request for approval by his manager, but the manager is not receiving any email alerts. What can you use in order to troubleshoot the issue? Choose two answers.

NO.212 Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed.
Where would the administrator find what settings have been changed?

NO.213 Leads come to Universal Containers from various sources and need to be assigned to the correct sales team.
When a lead comes from the APAC region, it can be passed to an external partner if the Sales Director approves the transfer. The partner’s channel manager must be notified when the partner has been assigned the lead.
Which combination of automation tools is needed to meet minimally these requirements?

NO.214 What are the system prerequisites for Territory Management? Choose 2