NO.16 Which statement is true about dashboards?

NO.17 A customer has a problem with a damaged battery and searches your knowledge base with the search term
“battery damageissue.” The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?

NO.18 Which three components do you configure in Oracle Service Cloud that are synced to Knowledge Advanced?
(Choose three.)

NO.19 Which three tasks should you perform after deploying custom objects? (Choose three.)

NO.20 Which three types of answers can be added to the knowledge base? (Choose three.)

NO.21 Which two statements are true about response requirements for incidents? (Choose two.)

NO.22 You have created a new answer article for your customer but when you are trying to see that answer article on the Customer’s Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)

NO.23 Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?

NO.24 Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidentsin a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

NO.25 Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code”ACCESS_DENIED”.
What are two reasons for this? (Choose two.)

NO.26 Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)

NO.27 You have created a new article in your knowledge base andyou want it to always appear at the top of the search result page.
What display position should you configure?

NO.28 Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)

NO.29 Which three statements are true about processing options in Web Services? (Choose three.)

NO.30 What two factors are responsible for ranking of an answer? (Choose two.)

NO.31 Which two statements are true about Connect Web Services? (Choose two.)

NO.32 Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

NO.33 Which five components can be used to filter the Authoring inbox? (Choose five.)

NO.34 Which two statements are true about the Connect Common Object Model? (Choose two.)