Q17. An organization strategy requires them to continually maintain market relevance.
Which approach is the MOST relevant to achieve this objective?

Q18. Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

Q19. An organization has started a digital transformation programme, and wants to create a culture of innovation.
This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?

Q20. Which statement about metrics is CORRECT?

Q21. Which is an example of industry disruption?

Q22. An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?

Q23. An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.
Which question BEST supports this objective?

Q24. An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

Q25. An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization’s strategy focus on?

Q26. Which is the BEST description of the relationship between organization’s products, services, and resources?

Q27. Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?

Q28. Which is NOT an essential consideration when developing a digital strategy?